IT Infrastructure & Security · Your IT department

Managed IT Services & Annual Maintenance

Helpdesk, maintenance and proactive monitoring for your users, devices and servers — on a fixed monthly or annual plan.

Overview

What you get

Get a dependable IT team without hiring one. Our annual maintenance contracts (AMC) cover day-to-day support, preventive maintenance, patching, backups and vendor coordination, with clear response times.

Platforms & technologies

Microsoft 365
Windows Server
Active Directory
Veeam
GLPI
Snipe-IT

Deliverables

IT audit and baseline
Agreed response times (SLA)
Helpdesk & ticket reporting
Monthly health report
Asset and licence register

Request a proposal

Capabilities

How we help

Helpdesk support

Remote and on-site help for users, with tickets tracked from request to resolution.

Preventive maintenance

Scheduled checks of PCs, servers, printers and network devices.

Patching & monitoring

Operating system and software updates, health monitoring and alerting.

Backup & recovery

Automated backups with regular restore tests so data can be recovered when it matters.

Asset management

Hardware and licence inventory, warranty tracking and renewals.

Vendor coordination

We deal with ISPs, hardware suppliers and software vendors for you.

How we deliver

Innovation in every step.

01
Discover
We study how you work today, your pain points and goals.
02
Design
A solution blueprint, scope, timeline and clear proposal.
03
Build
Configuration, development, installation and data migration.
04
Go live
Testing with your team, training and a controlled launch.
05
Support
Ongoing help, improvements and health checks as you grow.

FAQ

Managed IT & AMC questions

What does an AMC include?

Typically helpdesk support, preventive maintenance visits, patching, backup checks and reporting. We tailor coverage and response times to your office.

Do you support small offices?

Yes — plans scale from a few users to multi-site organisations.

How do we get started?

Book a free consultation. We discuss your goals, review your current setup and send a clear proposal with scope, timeline and cost.

Do you support us after delivery?

Yes. We offer support plans with agreed response times, plus training and improvements as your business grows.